What is Symphony?

Symphony is a talent management system built on proven behavioral strategies aligned with how your agency does business. The result is a culture of ownership in which every member feels like a personal stakeholder in the agency’s success.

8 Pillars of Talent Management

Symphony is built on the foundation of Eight Pillars of Talent Management designed to create a culture of ownership that results when a vital workforce is created by a clear leadership strategy aligning compensation with how your agency does business. This goal relies on “line of sight” in which all employees understand how their job impacts agency growth as well as the success of their coworkers.

Compensation Management
You would not trust your marketing to a Yellow Pages ad and you worked hard to reduce your reliance on paper. Why do you rely on thirty year old strategies for compensation – especially when more money is paid in compensation than any other line item on your P&L?
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Recruiting & Hiring
Recruiting is about hiring the person filled with passion rather than hiring a person to fill the position. Symphony provides the tools needed to attract, interview, hire, onboard and engage top talent in order to become an “employer of choice”.
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Agency Growth
Goals determine growth. Symphony includes planning tools to provide actionable data for achieving specific revenue and growth goals. Symphony’s innovative Organic Growth Wizard creates exact behaviors to be achieved on a daily basis that are guaranteed to hit specific revenue goals for each line of business.
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Human Resources Management
People are not human “beings”. They are human “becomings” who serve as the single most important resource for the agency. Human Resources includes tools and strategies for leveraging the strengths of your talent as well as ensuring compliance with HR standards.
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Reward & Recognition
Every individual has a fundamental need for significance and security. Reward & Recognition recognizes these needs of offering both emotional and tangible expressions of their value in the agency. Recognition is so important that over 50% of employees value it over compensation.
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Learning and Development
Top talent have a commitment to ongoing personal professional development. This means they often choose opportunities for learning and development over compensation. Symphony provides soft-skill training opportunities to develop both staff and agency leadership.
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Attendance
Federal guildelines require businesses to document staff daily attendance. Symphony provides a timeclock and timesheet to comply with these guideline.
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Performance Management
Performance is more than accomplishing milestones and achieving goals. Performance includes how you do business and the culture that differentiates your agency. Symphony provides objective metrics agency leadership requires to effective challenge, coach and develop their top talent.
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10 Fatal Mistakes of Traditional Compensation Plans

You would not trust your marketing to a Yellow Pages ad and you have worked hard to reduce your reliance on paper. Why rely on thirty year old strategies for compensation – especially when more money is paid in compensation than any other line item on your P&L?

“Stress is an Illusion: There is no such thing as a stressful job” is a one hour webinar in which Tom explains how changing circumstances cannot reduce stress because stress is a physical and emotional response to feeling out of control. Stress causes physical and emotional damage that costs agencies millions of dollars every year in health costs, missed work days and loss of productivity. This webinar details three specific solutions for reducing stress in the workplace as well as staff’s personal lives.

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