What are KPIs?
What are KPIs?
KPIs are built on the strategy that focusing habits that become goals is more important than simply achieving goals.
When habit-based goals are achieved Dopamine is produced in the brain. Dopamine is a strong pleasure-driven drug that is highly desired and addictive. In time, even thinking about acting on habits produces the same level of Dopamine as fulfilling the habit or achieving the goal.
Recent discoveries in neurosciences show that dopamine is released before we achieve goals or obtain rewards. The real job of dopamine is to motivate us to repeat positive, beneficial actions.
These are examples of Key Performance Indicators (KPIs) for different job roles:
New Hire Probation for Account Manager
Commercial Lines Producer
How Performance Income Works
Each KPI has a Goal and a Maximum Score.
The amount of Performance Income Team members receive is based on their evaluation score.
The unique dynamic of KPIs is that these are not “bonus” opportunities. Team members are responsible to score 95% or more and receive all of their Performance Income.
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